Support
Need a hand with Kierstein’s Fallen Lands? We’re a small team and read every message.
Common questions
How do I start playing?
Open the app and tap Play as Guest — no account needed. You can add an email later in Settings to secure your progress.
I can’t connect / it says “Server Maintenance” or “Please Update Game”.
The servers may be briefly down for an update. Please try again shortly, and make sure you’re on the latest version from the App Store.
I bought something but didn’t get it.
Reopen the app first — purchases restore automatically. If it still hasn’t arrived, email us with your Apple receipt and we’ll sort it out.
How do I add an email or sign in on another device?
Go to Settings → Account and add your email; verify it with the code we send, and your progress will sync.
How do I delete my account and data?
In-app: Settings → Delete Account. This removes your personal data. You can also email us to request deletion.
I found a bug or have feedback.
Please email us with your device model, iOS version, and what happened — screenshots help a lot.
Privacy
See our Privacy Policy for what we collect and how it’s used.