Legal

Privacy Policy

Last updated: 14 July 2026

Kierstein's Fallen Lands ("the game", "we", "us") is an iOS game. This policy explains what we collect, why, and the choices you have. We keep collection to the minimum a multiplayer game with accounts and purchases needs. We do not sell your data.

Information we collect

Email address — only if you create an account. We use it to sign you in (a one-time code is emailed to you) and to link your progress and purchases across devices. We do not use it for marketing.
Game progress — your characters, stats, inventory, vault, fame, and gold balance, so your account persists and can be recovered.
Purchase records — when you buy gold or a character slot, we store the Apple transaction identifier, the product, and the amount granted, to deliver what you bought and to honour refunds. We never see or store your card, Apple ID password, or billing details — Apple handles all payment processing.
A display name you choose, shown to other players in the shared world and dungeons.
Basic technical data — your device's network address is used transiently to connect you to the game server; abuse reports and chat may be logged briefly for moderation.

If you play without creating an account, your progress is stored only on your device and no email or account data is collected.

How we use your information

To run your account and keep your progress safe and recoverable.
To deliver and verify in-app purchases, and to process refunds.
To operate the shared multiplayer world (matchmaking, display name, moderation).
To protect the game and its economy from cheating and fraud.

Payments

All purchases are made through Apple's In-App Purchase system. Apple charges you and shares a transaction record with us so we can grant your gold or slot. We rely on Apple's receipt verification and refund notifications; we do not process, receive, or store any payment-card information.

Where your data is stored

Account and progress data is stored in a managed PostgreSQL database (Supabase) and on our game server. Data is protected in transit with encryption (HTTPS/TLS) and access is restricted to the game's own servers.

Sharing

We do not sell your personal data. We share data only with the service providers that make the game work — Apple (payments, sign-in delivery) and Supabase (database and email sign-in) — and only as needed to provide the service, or where required by law.

Deleting your account

You can delete your account and all associated data at any time:

In the app — open Settings → Account → Delete Account. This permanently removes your email, characters, progress, and stored purchase records from our systems.
Or email us at support@fallenlands.io from your account email and we will delete it within 30 days.

Deletion is permanent and cannot be undone. Note that Apple keeps its own record of your purchases independently of us.

Children

The game is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will remove it.

Your rights

You may request access to, correction of, or deletion of your personal data by emailing privacy@fallenlands.io. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.

Changes

We may update this policy as the game evolves. Material changes will be reflected by the "last updated" date above.

Contact

Questions about this policy or your data:
privacy@fallenlands.io · support@fallenlands.io